Privacy Policy

Last updated: 23/03/2026

This Privacy Policy describes how Cotea ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coteastore.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. We will post the updated version on this page and revise the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services. The information we collect depends on how you interact with our Site.

We may use your information to:

  • Provide and deliver products and services
  • Communicate with you
  • Process transactions
  • Improve our website and user experience
  • Comply with legal obligations
  • Protect our rights and prevent fraud

What Personal Information We Collect

Information You Provide Directly

  • Name, address, phone number, email
  • Billing and shipping details
  • Payment confirmation details
  • Account login details
  • Customer support messages
  • Shopping activity (cart, wishlist, viewed products)

Automatically Collected Information

We collect usage data using cookies and similar technologies:

  • IP address
  • Device and browser information
  • Website interaction data

Information from Third Parties

We may receive information from:

  • Service providers such as Shopify
  • Payment processors (for secure payment handling)
  • Marketing and analytics partners

How We Use Your Personal Information

To Provide Services

  • Process orders and payments
  • Manage your account
  • Handle shipping, returns, and exchanges

Marketing and Advertising

  • Send promotional emails or offers
  • Show relevant ads

You can opt out of marketing emails at any time.

Security and Fraud Prevention

  • Detect and prevent fraudulent activity
  • Protect your account

Customer Support

  • Respond to inquiries
  • Improve our services

Cookies

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic

You can disable cookies in your browser settings, but some features may not function properly.

For more details, visit: https://www.shopify.com/legal/cookies

How We Share Your Information

We may share your information with:

  • Service providers (payments, shipping, analytics)
  • Marketing partners
  • Legal authorities when required
  • Business partners or affiliates

We do not sell your personal data.

User Generated Content

If you post reviews or content publicly on our Site, it may be visible to others. We are not responsible for how others use this information.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from children.

Data Security and Retention

We take reasonable measures to protect your data, but no method is 100% secure.

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have rights such as:

  • Access your data
  • Correct your data
  • Delete your data
  • Request data portability
  • Withdraw consent
  • Opt out of marketing

To exercise your rights, contact us at info@coteastore.com.

Complaints

If you have concerns about how your data is handled, please contact us. You may also contact your local data protection authority if needed.

International Data Transfers

Your information may be processed outside your country, including in the United States or other regions where our service providers operate.

We use appropriate safeguards such as standard contractual clauses when required.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 info@coteastore.com
🌐 coteastore.com